Cancelation & Rescheduling Policy
when booking an appointment with us you are agreeing to our 50% cancelation and rescheduling fee if cancelled or rescheduled under 48 hours notice.
No shows will not be tolerated same day cancelation will be 100% fee
We understand that certain reasons can be last minute and out of your control, as a small business we have policy’s in place so we are able to have enough notice to offer appointments availability.
If you are unhappy with the outcome of your treatment please contact me within 72 hours to resolve.
No refunds.
December Cancelation & Rescheduling policy
when booking any appointments in December you are agreeing to a 100% cancelation & rescheduling fee if cancelled or rescheduled under 48 hours notice
We understand that certain reasons can be last minute and out of your control, as a small business we have policy’s in place so we are able to have enough notice to offer appointments availability.
Training Booking Fee & Cancelation Rescheduling fee
Please note when Booking your chosen course you are agreeing to booking & cancelation fee, paying your Non refundable booking fee you understand that this is to secure your date only. This will be Non refundable.
if your course is cancelled under 48hours will be 50% cancelation rescheduling fee same day cancelation fees 100 %
Lash Extensions
Once receiving your lash extensions treatment it very important to stick to after care please note after your treatment do not get lashes excessively wet until after 24 hours.
Avoid Sun beds for 24 hours
It is important for your lashes to stay clean by doing this it helps maintain good retention and hygiene from natural oils and Makeup.
We highly recommend purchasing a lash cleansing kit professional lash cleansers are for daily eye hygiene and removal of makeup.
Do Not pull or pick lashes at anytime
Do Not apply mascara to your lash extensions oily products will break down the adhesive making the lash extensions prematurely fall out.
Nouveau LVL Lash lift
I do recommend using Nouveau Lashes Lash & Brow Conditioning Serum at home to help nourish and strengthen lashes and keep them looking healthy. Ultimately, this means you can enjoy the effects of your LVL treatment for longer. To keep your lashes looking dark, return to the salon after 4 weeks to top up your tint.
AFTER YOUR LVL TREATMENT:
For the first 48 hours after your treatment it’s important not to allow water to come in to contact with your lashes
For 2 days afterwards do not steam your face, use a steam bath, swim or wash your face with hot water
Do not use waterproof mascara
Use oil free make-up remover if mascara is worn (only use a water-based mascara)
Don’t rub your eyes when washing your face – always pat the lashes dry after cleansing
Ensure lashes are not manipulated into different positions (e.g. when sleeping, cleansing the face, applying moisturiser or cosmetics)
Brow Lamination
I highly recommend in investing in a good brow serum conditioner to apply daily
For the first 48 hours please keep your brows dry .
Avoid swimming or sauna for 48 hours
Do not apply any makeup or have any eye treatments for 48hours
no self tanning products or treatments for 48 hours
Patch Testing
Patch testing is required if you haven’t been to us before or you havent’t returned within 6 months or a medical history change.
Please note not the following treatments will not be carried out with out a patch test